Every Cole Haan product is backed by our long-standing tradition of quality and craftsmanship. Cole
Haan will accept any unworn or unaltered merchandise within 30 days of the original purchase date.
Cole Haan reserves the right to deny refunds for a returned item that does not comply with this
For products purchased on www.ColeHaan.com, original shipping charges are
non-refundable. Please allow 2-3 business days to process your return once received at our
warehouse. You will receive a refund based on the original form of payment. Please allow up to one
billing cycle for the credit to post to your account. To return an item, please pack it
in its original condition.